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SOCKSHION
HALF SOCKS
ACTIVE
SECRET
Frequently Asked Questions
Step One: Are you looking for socks for dressy shoes that have a smooth interior or casual shoes like sneakers or slip ons? For dressy shoes you want the Secret 3.0 and for casual shoes you want the Active-X.
Step Two: How much coverage do you need for these shoes? We offer four different cuts for our dressy shoes and three different cuts for casual shoes.
Refer to our How to Choose page for an in depth comparison of our socks!
The Secret 3.0 are ultra thin nylon and cotton liner socks designed to pair with dressy shoes that have a smooth interior. The Active-X are slightly less thin, more “traditional-feeling” socks. The Active-X is designed to pair with casual shoes such as sneakers or slip ons.
If you’re looking for socks for high heels, look at the Secret 3.0 Ultra Low-Cut, Slingback, and Sockshion.
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Yes, we do!It is the customer's responsibility and duty to be aware of and pay any customs processes or fees that may be incurred. For your shopping convenience,please refer to this chart for Tax and Duty De Minimis per country.
We ship Monday – Friday business days from Brooklyn, New York, USA. Please allow 1-2 days for your order to be processed. Most of the time your order will be processed and shipped out within 24 hours! If an item is on back order, we will notify you with an approximate ship date.
We always offer reasonable shipping rates, and sometimes even more ways to save on shipping.Click HERE to find out the latest shipping offers.
Please be advised that if you want to split shipment to multiple addresses, you will have to place each order separately.
We accept returns up to 30 days after the original order date as long as our socks are in their original packaging and are unused (exception: new customers trying on the sock for size.) The customer is responsible for the return shipping cost when the customer made a mistake on the original order or decides they no longer need the item. Once we receive the return we will issue you a full refund for the product excluding the original cost of shipping. You maycontact usto submit a request for a return.
If you have any issues including receiving a defective product, a damaged or missing package, sizing issue, and more please contact us.
In addition, we work with organizations like Center For Family Life and Innovation Lab to create work opportunities for high school students, college students, and others struggling to find work experience due to their socioeconomic situations.
We also give both monetary and in-kind donations for disasters, most recently being the Turkey-Syria earthquakes.
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Satisfaction Guaranteed
Fast shipping and personalized customer service.
Easy Returns & Exchanges
We know you’ll love our socks. If you don’t, we’ll refund your purchase.
Detailed Answers
Have any questions? We’re here for you.Get in touch or read our FAQ.